
FAQ Centre
Find quick answers about sessions, insurance coverage, direct billing, and clinic policies in Windsor.
General Questions
What is massage therapy?
Massage therapy is a hands-on treatment that helps relieve pain, reduce muscle tension, improve mobility, and support overall wellness.
Do I need a doctor’s referral?
No referral is required to receive massage therapy, though some insurance plans may require one for reimbursement.
Is massage therapy covered by insurance?
Many extended health benefit plans cover massage therapy provided by a Registered Massage Therapist. Check with your insurer for details.
Appointments
What should I expect during my first visit?
Your first appointment includes a health history review, assessment, treatment, and recommendations based on your goals.
Treatment Questions
Will massage therapy hurt?
Some techniques may create temporary discomfort, but treatment should remain within your comfort level. Communication is encouraged throughout the session.
How often should I get a massage?
Frequency depends on your condition, goals, and response to treatment. Your therapist can recommend an appropriate treatment plan.
Can massage therapy help with headaches, back pain, or posture?
Massage therapy may help reduce muscle tension and improve mobility associated with many common musculoskeletal conditions.
How long are treatments?
Treatment lengths vary.
What should I wear?
For traditional massage therapy, you may undress to your comfort level and will be professionally draped throughout treatment. For Thai Yoga Massage, comfortable clothing is recommended.
Specialized Treatments
What is Myofascial Integration Postural Alignment (MIPA)?
MIPA is a treatment approach that focuses on improving posture, movement patterns, and overall body alignment.
Do you treat shoulder injuries and dysfunction?
Yes. Marci has advanced training in assessing and treating shoulder dysfunction to help improve mobility and reduce pain.
What is Thai Yoga Massage?
Thai Yoga Massage combines assisted stretching, acupressure, and rhythmic compression to improve flexibility, mobility, and relaxation.
Do I stay clothed for Thai Yoga Massage?
Yes. Thai Yoga Massage is typically performed fully clothed on a floor mat.
Policies
What is your cancellation policy?
Appointments cancelled with less than 24 hours’ notice may be subject to a cancellation fee.
What if I arrive late?
Late arrivals may result in a shortened treatment time to avoid impacting other scheduled appointments.
